This is better than A.I.

Everyone is talking about A.I. (including me lol)

But honestly, there’s something better than A.I…

Something way more impactful that gets way more done than A.I. does.

Where A.I. is capable of generating words, this thing which I am procrastinating revealing so that you’ll continue reading this email (😅) is capable of generating real work.

That thing is…

🔥 AUTOMATION 🔥

Most Home Service Businesses don’t realize that you set up a simple Zapier account, connect it to your CRM and other tools, and it will do actual work for you. It will:

• Instant CRM entry: When a web form (Typeform, Gravity Forms, ServiceTitan, Housecall Pro, etc.) is filled, Zapier auto-creates a contact in your CRM.

• Immediate SMS/email confirmation: Sends a “Thanks for contacting us!” message within seconds.

• Lead assignment notifications: Auto-notify the right salesperson or dispatcher in Slack, email, or text.

• Source tracking: Tag leads by source (Google Ads, Facebook, Yelp) for marketing ROI analysis.

• Auto-booking confirmations: When a job is booked in ServiceTitan or Housecall Pro, send an SMS + calendar invite to the customer.

• Reschedule alerts: If a time slot changes, Zapier auto-updates Google Calendar + notifies techs.

• Self-service scheduling: Connect Calendly or Acuity to your CRM so customers can book available times online.

• Appointment reminders: 24-hour + 2-hour SMS/email reminders.

• Tech on the way alerts: Trigger an SMS when a job status changes to “En route.”

• Automated service follow-up emails: Send review requests, satisfaction surveys, or next-service reminders (e.g., seasonal maintenance).

And seriously…. SO MUCH MORE.

If you’d like to implement these automations in your home service business, you’re gonna want to be with us in Savannah, Georgia on October 3-5 for our premier event on A.I. & automation for the Trades.

For all the details and to register your tickets, visit us here:

Joshua Crouch, Founder

Relentless Digital