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Who I recommend for CSR training
Heard of this guy?
Josh Crouch
August 15, 2024
Your CSRs are the first impression of your business. And there a LOT of CSR Training programs in the industry…
But I’ve recently come to love the training that one guy in particular provides:
Doug, Founder of Synergy Learning Systems, has been doing some classes with Service Nation on how to:
Increase your booking rates
Fix your call times
Get your office and field working together in harmony
And provide customer service on the phone that represents your business with excellence
Not only do I recommend his training for your CSRs…
I use Doug’s training for my own Customer Success Team too. I can’t recommend him highly enough.
Just this one testimonial from his classes shows how influential he is with CSRs:
“Three team members who had sworn they would never use scripts, were all implementing your scripts directly out of your training materials, with real customers! And they are all so excited about it!”
Doug has a few more spots for his CSR training in Irving, Texas in September.
Go to the link below and check out the class availability and get your CSRs trained:
Talk soon,
Josh Crouch
Relentless Digital
3 more links with surprisingly powerful ideas to help you grow your Contracting Business: